Testimonials

It’s always a lovely surprise to receive thank you gifts from happy customers!

“Thanks to everyone at Keywest for providing an outstanding service to this very happy landlord!”

Ms A Marshall, Leicester

“Excellent, thank you for all your help. We will definitely use you in the future if we decide to use a company to manage our properties.”

K Basra, Leicester

“I would like to say a big thank you to Lisa for an efficient service. Lisa has been wonderful in her communications and has made the process easier and stress free. I have dealt with other agents over the years, and it was always a pleasure speaking to her always very cheerful on the phone nothing was too much for her, I will miss our little conversations we used to have. She is a credit to Keywest! In approximately 12 months when we come to try and sell the property again, Lisa will be my first call! Thank you for all your help.”

Anonymous, Leicester

“You got me there again Ms. Broughton, ruthlessly efficient. Tricky sale with this one but you have a 100% conversion rate. I wouldn’t go anywhere else for as long as you stayed at Keywest…. (I’d follow you like a shadow). Many thanks Lisa and speak soon.”

Cambridge Street, Leicester

“I am very happy with the services KeyWest provide for me as a landlord.”

Ms A Marshall, Leicester

“I would like to thank the whole Keywest team and especially Lisa and Adam. I have never sold a house before so had lots of questions and they were always answered promptly. My first buyer pulled out and Keywest had another offer for me within 2 hours which completed. I had originally contemplated using an internet estate agent but I am so glad that I opted to use Keywest. In the end, it worked out cheaper and they offer a far superior service. Their help and support made the entire process less stressful and the fact that they handled all of the viewings was invaluable. I would heartily recommend Keywest to anyone.”

Mr T Gray, Leicester

“I have had the most fantastic experience of selling my house through Keywest and would like to give a special mention to Chloe. She stepped in halfway through the process to cover for holidays and didn’t miss a beat. She kept me informed throughout the process and is an asset to Keywest. Thank You.”

55 Bruce Street, Leicester

“An excellent service throughout a long-winded sale process, mainly due to buyer related delays. I received great communication and progress reporting throughout, from Lisa Broughton in particular.” 

Mr N Spencer, Leicester

“My husband and myself are extremely happy with the service, help and guidance we received from Keywest, and especially Lisa Broughton whilst selling my house and also my husbands. We were quite new to it all, with little knowledge on what was needed when, but Lisa was always on call available to help when we needed her, even whilst on holiday. We were told moving is very stressful, which at times it was but we always knew we had help on the other end of the phone or email if needs be. Thank you Lisa for everything you did to make the sale on both houses go as smoothly as they were – we would definitely recommend you, or use you again!”

Mrs D and Mr S Hubbard, Leicester

“Lisa tag team!! boom! Lisa B, you are the best estate agent in the world, you’re definitely in the top 1 and I shall be telling all my family and friends”
Tim, Leicester

“We are indebted to key west for all the help support and advice. I would be delighted if (Keywest) clients want to contact me for a personal recommendation.”

Mr P Jackson, Leicester

“I am very impressed with the service I have had from Keywest; great advice and information, good communication, very helpful, and extremely speedy in finding and installing tenants! Many thanks to all involved.”

Mrs C Clark, Leicester

“Keywest were excellent, very efficient and returned my calls promptly. They always kept me informed with regards any concerns and issues. Many times she went over and above to help me out and I have no hesitation in recommending Keywest. Thank you!”

Mrs L Vella, Leicester

“My partner and I recently purchased a property with Keywest, overall the experience was extremely positive. We dealt with Lisa Broughton at the Queens Road office. She was absolutely brilliant. Within 24 hours of viewing out perfect property, we had our offer accepted and now we have almost completed the purchase procedure. Thank you so much Lisa for all of your help with this.”

Mr C Bradley, Leicester

“I would like to thank you all, especially Lisa, for a very efficient service. Lisa has been wonderful in her communications and has made the process easier than any of the others I have dealt with. She is a credit to Keywest!

In approx 12 months when we come to try and sell the property again, Lisa will be my first call! Thank you for all your help!”

Gemma, Leicester

“First class service from Keywest. They kept us fully informed of all viewings and followed up each one, reporting back. The staff were superb and very professionally negotiated the sale process. Everything you would expect and hope for from a very good Estate Agent!”

Mrs Ann M, Leicester

“Lisa at Keywest is an excellent estate agent and a credit to her company and profession. After one call with Lisa I was confident that I had a contact that understood my requirements and was able to act quickly to find the properties I was looking for. Every viewing has been relevant and accurate in terms of my criteria. I don’t look at Rightmove anymore, I just call Lisa!”

Mr S O’Shea, Leicester

“I would like to thank you for your diligence in keeping us informed. We have bought and sold a lot of property over the years and never had this level of service and so we are grateful for your help.”

Mr A Truscott, Leicester

“Keywest have provided an exceptional service. They were competitive on their fees, efficient in their responses and urgent in their desire to get my sale completed within a month. Would definitely recommend them as an agent, and in fact, already have!”

Mr A Donaldson, Leicester

“I have purchased a house through Keywest and subsequently also let a property from them for a short period. All dealings with them have been pleasant and professional and everything I have requested has been completed in a timely manner. They have also recommended tradesmen to me at my request who have also been first rate. All in all a very good estate agency.”

Mr M Ibrahim, Leicester

“Bought a house. No problems, no stress, no worries. Always happy to answer my questions. Friendly staff. An absolute pleasure. If and when I come to sell I will definitely use Keywest.”

Mr T Fraser, Leicester

“I was extremely pleased with my dealings with Keywest. I thought they pitched the balance between buyer and seller just right. All issues were negotiated very well and to a satisfactory conclusion for both the buyer and seller which I thought really helped to get the deal done. Communication was professional, regular and a pleasure throughout the process. I would not hesitate to purchase through Keywest or sell with them again in the future. The best agent I’ve dealt with to date by far. Many thanks!”

Mrs L Kilby, Leicester

Useful Documents